Openings

Job Title: SME/Team Leaders

Job Description: Provide floor support and feedback to the team and coordinate for imparting updates and ensure query resolution and clarification from the client. Should be responsible for the associating with new clients/project.

Capabilities:

  • Total experiences should be 3.5+ / 4.5+ years.
  • Experience with processes in Online Property Tax Search, Abstracting and Title Insurance.
  • Minimum 2 year as SME/Team Lead.
  • In-depth knowledge of US Mortgage Industry.
  • Good written and verbal communication skills.
  • Good computer skills.
  • People skills.
  • Leadership skills.
  • Good analytical skills.
  • Key Accountabilities:

  • Providing Feedback and floor support.
  • Conducting Quality audits.
  • Coordinate for query resolutions and obtain clarifications from the client.
  • Performance Management.
  • SLA Management.
  • Team building and motivation.
  • Reporting and Dashboards.
  • Implementing corrective actions as required.
  • Send your Resume to: HR Admin